ADA Compliance Statement
Effective Date: 4/1/2025
North River Apparel USA is committed to providing a website that is accessible to all users, including individuals with disabilities. We are undertaking commercially reasonable efforts to enhance usability and align our digital properties with applicable accessibility standards. This commitment applies to www.northriverusa.com, including the Shop tab and related e-commerce functionality, such as online product browsing, cart and checkout processes, account login, payment processing, and order tracking.
Accessibility Goals
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which outline best practices for making web content more accessible to people with a wide range of disabilities, including:
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Visual impairments
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Hearing impairments
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Motor disabilities
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Cognitive limitations
Accessibility Features
The website incorporates features intended to support accessibility across general site content and e-commerce functionality, including the following:
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Alt text for images
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Keyboard navigation support
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Clear and consistent layout
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Readable fonts and color contrast
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Responsive design for mobile and assistive technologies
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Navigation structures intended to support accessible product browsing and shopping workflows
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Support for keyboard navigation and assistive technology use during cart review and checkout processes
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Measures intended to improve accessibility for account login, payment processing, and order tracking features
Ongoing Improvements
North River Apparel USA reviews its website on a periodic basis and may implement updates to content, functionality, and code intended to improve accessibility and usability. We also welcome feedback from users regarding barriers to access or opportunities for improvement.
Third-Party Content
Although North River Apparel USA seeks to promote accessibility throughout the website, certain third-party content, integrations, or embedded tools may be outside our direct control and may not fully conform to applicable accessibility standards. Users who encounter accessibility issues are encouraged to contact us so that we may evaluate the matter and, where feasible, provide assistance.
Contact Us
If you experience any difficulty accessing content on our website or have suggestions for improvement, please contact us:
North River Apparel USA
20801 Currier Road
City of Industry, CA91789
Email: cs@northriverusa.com
Phone: 626-820-6788
We will make every reasonable effort to accommodate your needs and provide the information you seek in an accessible format.