Cancellation Window:

You may request to cancel your order within 2 hours after purchase for a full refund, provided the order has not already been processed, packed, or shipped.

After 2 Hours:

Because we process orders quickly, we cannot guarantee cancellation after the 2-hour window. If your order has already been processed or shipped, it may not be canceled, but you may request a return or exchange under this policy after delivery.

How to Cancel: 

How to cancel: To request cancellation, contact us immediately at cs@northriverusa.com and include your order number in the subject line.

*If we cannot ship your order within the promised time, we will notify you and provide the option to agree to a revised shipping date or cancel the delayed order for a prompt refund.

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