* You have 14 calendar days to return or exchange an item from the         date you received it. To be eligible for a return, your Hoodies and T-       shirts must be unworn, unwashed, and in their original condition with     all tags still attached.  

* Items that show signs of wear, scent (perfume, cologne, smoke), or        have cosmetic stains (such as makeup or deodorant marks)  Can not    be accepted for a return or exchange.  

* No shipping or freight charges will be charged to the customer with        return authorization.  

* No return or exchange will be accepted after 14 days from the date       the item is received.

* Please call or email NRA first so we can determine whether the return   or exchange is allowed. If the issue is our fault,  NRA will issue a             return authorization and pay the return freight charges. This includes     Items that are damaged, defective,  or sent in the wrong size or colors.

* Once we receive your returned apparel, our team will inspect it and       notify you regarding the status of your refund.

* If your return is approved, we will process a refund to your original         method of payment.

* Please allow a few business days for the credit to appear on your           account, depending on your bank or card issuer's processing times.

* We stand behind our quality. If you receive a Hoodie or T-shirt with a     manufacturing defect or damage  (such as printing or embroidery           errors), please contact us immediately with photos of the issue.  

If you have any questions about how to return your item, please reach out to our team at: Email: cs@northriverusa.com